Privacy Policy

Solvia (“Solvia,” “we,” “us” or “our”) is committed to protecting the privacy of the individuals and businesses who visit our website. This Privacy Policy (this “Policy”) explains how we collect, use and protect personal information through solvia.work and any other website that links to this Policy (the “Site”), and when you contact us about our services. This Policy should be read together with our Terms of Use.

1. Information We Collect

1.1 Information You Provide. When you request a session through the Site, we collect your name and email address and, if you choose to provide them, your business name, type of business, the services you are interested in and any message you include. When you email us, we receive your email address and the contents of your message.

1.2 Information Collected Automatically. Like most websites, the Site automatically receives limited technical information when you visit, such as your IP address, browser type, device type and the pages you view. This information is used to deliver, secure and maintain the Site.

1.3 This Policy does not apply to information we process on behalf of our clients in the course of providing our services, which is governed by our agreements with those clients.

2. How We Use Your Information

2.1 We use the information we collect to:

1. respond to your inquiries and schedule and provide the consultations and services you request;
2. communicate with you about our services and any follow-up you have requested;
3. operate, maintain, protect and improve the Site, including preventing spam and misuse; and
4. comply with our legal obligations.

2.2 We will not add you to any marketing mailing list without your consent, and you may unsubscribe from any marketing email we send at any time.

3. Cookies and Online Tracking

3.1 The Site may use cookies and similar technologies that are necessary for it to function and that help us understand how the Site is used, so that we can improve it. You can control or delete cookies through your browser settings; disabling them may affect certain features of the Site.

3.2 Some browsers offer a “Do Not Track” setting. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them. We do not permit third parties to collect personal information about your online activities over time and across other websites through the Site for advertising purposes.

4. How We Share Information

4.1 We do not sell, rent or trade your personal information, and we do not share it with third parties for their own marketing or advertising purposes.

4.2 We work with a limited number of trusted service providers that help us operate the Site and our business, such as providers of website hosting, content delivery and email. They receive only the information needed to provide their services, such as your IP address when your browser loads content from the Site. Your information may be stored and processed in the United States and in other countries where our service providers operate.

4.3 We may disclose information if required to do so by law or legal process, or in connection with a merger, acquisition or sale of our business, in which case this Policy will continue to apply to your information.

5. Data Security

We protect your information with reasonable administrative, technical and physical safeguards designed to prevent unauthorized access, loss and misuse, including encrypted (HTTPS) connections to the Site, and we limit access to those who need it to respond to you and serve you. No method of transmission or storage is completely secure, so we review our safeguards as our business grows.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including our business relationship with you and our legal, accounting and record-keeping obligations. When it is no longer needed, we delete it or retain it only in a form that does not identify you.

7. Your Choices and Rights

You may request access to, correction of or deletion of the personal information we hold about you, or ask us to stop contacting you, at any time by emailing info@solvia.work. We may need to verify your identity before acting on a request, and we will respond within thirty (30) days.

8. Children’s Privacy

The Site is intended for business use by adults and is not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children. If we learn that we have, we will delete it.

9. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Policy or how we handle your information, please contact us:

Solvia
Buffalo, New York
Email: info@solvia.work